If you could measure anything? What would you measure?
Thursday, 27 October 2022
Phuck the numbers!!!
Wednesday, 26 October 2022
There's a lot of bad teachers - how to know when they're good
How do you know who's a good teacher?
When you get the sense that they know 10 times more than what they'll actually tell you and would be glad to tell you the rest if given the chance.
The disclaimer here is teacher only I'm not referring to the subject matter of the teacher.
Thursday, 20 October 2022
Saturday, 15 October 2022
The streetlight effect
The streetlight effect, or the drunkard's search principle, is a type of observational bias that occurs when people only search for something where it is easiest to look.
Monday, 10 October 2022
Client Satisfaction starts with satisfaction
Client Satisfaction starts with satisfaction. If that satisfaction bar is too high, it doesn't matter how good the work is, it doesn't matter how much better it is or how much cheaper you got it, it will never be enough.
Client satisfaction is not the quality of the work, but how they feel about the outcome. Sometimes that's showing them the difference between two points, showing them the effort and the problems that others might not have solved, but you did. We all want it all, but once someone realises they can't have it all, they'll start appreciating what they got.
This next part comes from Seth
Satisfaction is often driven by the story we tell ourselves.
How does this rank compared to what I expected? Compared to what I used to have? Compared to the person sitting next to me?
The richest person in the world used to sleep on the floor and eat moldy food, but still felt great because it was more than the person in the next cave.
The good news is that our perception of comparison is up to us.
Thursday, 8 September 2022
We're all prejudice
We're all prejudice
I thought it would help starting with the definition of prejudice.
"preconceived opinion that is not based on reason or actual experience."
All I wanted to say was we are all prejudice but the basic level prej is what deeper level prej attacks.
Basic level is fixed (unchosen) features prej, the colour of skin, history, culture, gender, attraction, body (insider and out), disabilities and fate. If someone attacks those points most people will come out to defend the victim. But deeper level prejudice is perceived fluid features; attitude, actions, words, priorities, beliefs and attention.
Because the attacker assigned a feature to be optional, changeable and flexible, this now justifies the prejudice. But that is the definition of prejudice. "preconceived opinion that is not based on reason or actual experience." You don't know why they say those words, take those actions, believe those things, have those attitudes, give that attention and make those priorities. They are not you and maybe they are way more important and way harder to live with than anything I can point out in a picture or a few paragraphs in an article.
We're all prejudice, you just can get away with the deeper level but you can't with the basic level.
No one has the right to assign motivation and meaning to someone else's life without due diligence.
Wednesday, 24 August 2022
Do you feel you can't speak up?
Don't be shy, it's not what you say that matters, it matters that you said it.